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Al Yousuf Motors L.L.C.
Privacy Policy

 

Our Privacy Commitment
At Al Yousuf Motors – Accessories Division, we know how important it is to protect your personal information. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to explain our practices for the collection, use, and disclosure of your personal information.

This Policy applies to our retail stores, our Web Sites, and all other channels in which Al Yousuf Motors – Accessories Division, collects and uses your personal information.


What Information does Al Yousuf Motors – Accessories Division Collect?

At Al Yousuf Motors – Accessories Division, we collect your personal information. Personal information is information that can identify an individual or information about an identifiable individual. We may collect personal information such as:

Your contact information - e.g., name, telephone number, and email address; and

Your personal preferences - e.g., product wish lists, marketing consent, search preference etc.

You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.


How is Your Personal Information Used?

 Al Yousuf Motors – Accessories division may use your personal information for a number of different business purposes, for example to:

-          Fulfill your specific requests for products, services or information

-          Provide customer support to assist you with your questions or complaints

-          Conduct surveys in order to improve our services;

-          Measure and improve the effectiveness of our Web Sites or our marketing endeavors;

-          Detect and protect against fraud and error;

-          Tailor our online content or in-store offerings based on your preferences;

-          If you ask us, to offer and promote additional products and services we offer; and

-          For other purposes as described in this Privacy Policy.


Your Consent

Al Yousuf Motors – Accessories division will collect, use or disclose your personal information only with your knowledge and consent, except where required or permitted by law. When you choose to provide us with your personal information you consent to the use of your personal information as identified in this Privacy Policy and as may be further identified at the time of collection.


Express Consent

Sometimes you will be asked to give your express consent, such as by checking a box to indicate your consent to receive marketing communications, or by providing your signature to indicate your acceptance of the use and disclosure terms presented on an application form.


Implied Consent

Other times, we may obtain your consent implicitly when we can reasonably conclude that you’ve given consent by some action you have taken or an action you have decided not to take. Generally, this occurs where the purpose for use of your personal information would be reasonably apparent to you.


Withdrawing Your Consent

You may notify us at any time that you wish to withdraw or change your consent to our use and disclosure of your information. We will accommodate your request subject to legal and contractual restrictions related to your transactions.

If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each e-newsletter we send to you will include a link or other method to unsubscribe or decline further e-newsletters.


Information Al Yousuf Motors – Accessory Division Collects Directly from You

Listed here are some further examples of the ways that we collect personal information directly from you and how we use it.


In-Store Purchases

When you purchase an Al Yousuf Motors product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request or complete your transaction. Examples where we need contact information include delivery services. If we also wish to use this information to send you promotional information we will ask for your express consent.


Our Web Sites

Our Web Sites can be browsed anonymously. However, to engage in certain special features or functions of our Web Sites, or to order products and services from our Web Sites, you may be asked to provide certain personal information, such as your name, email address or telephone number. We use this information to create your account, contact and correspond with you about your order, respond to your inquiries, and monitor functions of our Web Sites that you choose to use, such as Customer Reviews.


Customer Reviews

The Customer Review functionality is provided as a rating system that offers you the chance to share your thoughts on a product. These reviews are accessible to all Web Site visitors so, please use discretion when posting information to them and do not post personal information in any product review description.


Sign-Up for Newsletters or Updates

Al Yousuf Motors – Accessories Division also offers a variety of newsletters and promotional communications. Should you choose to enroll we will collect your contact information, such as name and email address. This information will only be used to send you the newsletter and promotional announcements that you have requested. You may "unsubscribe" at any time by using the unsubscribe link included in the footer of the newsletter or by using the unsubscribe link included below under the heading "Unsubscribe". Our subscriber list is never sold or rented to other parties.


Participate in a Contest or Promotion

From time to time, we may run contests or promotions. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Personal information from contest entries will be used only to administer the contest and contact you if you win. For research and analysis purposes, we may also summarize contest survey information in a manner that no longer identifies individual participants. All contests and promotions are subject to this Privacy Policy and the rules that will be available with each particular campaign. Some contests are conducted by third parties and will be subject to the third party’s policies.


Email a Friend

While visiting our Web Sites you may choose to use the "Email a Friend" tool which allows you to inform a friend about products of interest to you. The information you provide will be used to send a one-time email to your friend, inviting them to our Web Sites. We will not add your friend to a mailing list and will not send them further email unless they choose to receive such communications from us. When using the "Email a Friend" tool you are contacting your friend directly and as such you acknowledge that you are responsible for this correspondence and not Al Yousuf Motors. If you provide us with personal information concerning another individual (e.g., email address), you represent and warrant that you have obtained all necessary consents from that individual to enable us to use that personal information for the identified purpose.


Information Al Yousuf Motors Collects Automatically

In some cases, we automatically collect certain information.


Our Web Sites

When using our Web Sites, we may collect the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access our Web Sites, the Internet address of the Web site from which you linked directly to our Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site. This information is used for Web Site and system administration purposes and to improve the Web Sites.


Cookies

The Web Site uses "cookies", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site.


Links to Other Web Sites

Our Web Site may contain links to other Web sites or Internet resources which are provided solely for your convenience and information. When you click on one of those links you are contacting another Web site or Internet resource. Al Yousuf Motors has no responsibility or liability for, or control over, those other Web sites or Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other Web sites to learn how they collect and use your personal information.


Does Al Yousuf Share Your Information?

Al Yousuf does not sell or rent our customers’ personal information to any other party. However, in the normal course of business we may share some of your personal information within our corporate family and with third parties acting on our behalf or as permitted or required by law.


Legal Disclosure

Al Yousuf Motors may disclose your information as permitted or required by law. For example, we may be compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information. If we have reasonable grounds to believe information could be useful in the investigation of improper or unlawful activity, we may disclose information to law enforcement agencies or other appropriate investigative bodies.


How does Al Yousuf Motors Protect Your Information?

The security of your personal information is a high priority for Al Yousuf Motors. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. For example, electronic records are stored in secure, limited-access servers; we employ technological tools like firewalls and passwords; and we ensure our employees are trained on the importance of maintaining the security and confidentiality of personal information.


When is Your Information Removed?

We keep your information only as long as we need it for legitimate business purposes and to meet any legal requirements. We have retention standards that meet these parameters. We destroy your information when it is no longer needed, or we remove your personally identifiable information to render it anonymous.


Contacting Al Yousuf Motors – Accessories Division

If you have any questions, concerns or complaints about the privacy practices of our organization please contact us at the following:

Email: aym-accessories@alyousuf.com

Telephone: 00971-6-5388066

Mail: AL YOUSUF MOTORS, Industrial area# 6, Sharjah PO BOX# (5917)

We will respond to your request or investigate your concern as quickly as we can, but no later than 30 days from the date of receipt of your query.


Important Reminder about email communications:

Please remember that email sent over the public Internet is not secure. If you send an email directly to us from your own email account the contents will not be encrypted. We strongly recommend that you do not send sensitive information (like a credit card number) to us via unencrypted email. Al Yousuf Motors is not responsible for any transmission by you of any personal information over the public Internet.


Will this Privacy Policy Change? Last Update: April 25th, 2012

To accommodate changes in our services, changes in technology, and legal developments, this Privacy Policy may change over time without notice to you. We may add, change, or remove portions of the Privacy Policy when we feel it is appropriate to do so. We encourage you to review our Privacy Policy periodically. Each time you submit personal information or use our services you agree to be bound by the then current terms of the Privacy Policy. Whenever we update the Privacy Policy we will change the date to indicate when the changes were made.